Careers · Malta / Remote

You would be joining the team that runs a live casino.

Not a software company. Real players, real deposits and real churn to fight — on Spinfellas, a brand that is early enough that the programme you build is the programme.

3Open positions
8Team
OwnershipYou run the programme, not a segment
Malta / RemoteHQ in Malta, remote roles open
Why join

What we can offer that the bigger names can't.

You have options, and you are comparing us against companies with longer track records. Here is where we actually win.

01

Scope

At an established operator a CRM executive owns a segment. Here you own the programme. Which decisions are yours, what budget you hold and who signs off are things we will be specific about in the first conversation.

02

Backing without bureaucracy

New-brand energy with an established platform underneath. You get the interesting problem without the risk that the technology falls over or the runway ends in a quarter.

03

Speed

No four-week approval cycle for a campaign. An idea on Monday can be live on Monday evening.

04

Being early

If this works, the people who join now are the ones who run it. We will not promise you a title we cannot give, but the arithmetic of being one of the first is real.

The roles

Who we are hiring.

Every role here is on the Spinfellas side. We are building each function now, so the people who join first are the ones who become the seniors and team leads.

Role 01

CRM & Retention

Malta / RemoteFull-timeSpinfellas

We are building the retention programme from the ground up. There is no legacy journey map to work around and no ten-year-old segmentation nobody wants to touch.

You would decide the lifecycle model, the segments, the bonus logic and the calendar — and see the results within days rather than presenting them to a committee six weeks later.

  • Own the lifecycle model and player segmentation end to end.
  • Design bonus logic and the promotional calendar across DE, CA, NZ and AU.
  • Ship campaigns without a four-week approval cycle.
Apply for this role
Role 02

Customer Support

Malta / RemoteFull-timeSpinfellas

Support here is not a cost centre we are trying to shrink. You are talking to the players who decide whether this brand works, and your feedback reaches the people who can change the product because they sit in the same room.

We are building this team now, so the people who join first are the ones who become the seniors and team leads.

  • Front-line contact with players across chat and email.
  • A direct line from player feedback to product decisions.
  • Grow into senior and team-lead roles as the team scales.
Apply for this role
Role 03

VIP & Account Management

Malta / RemoteFull-timeSpinfellas

You would have real latitude with your players. You know what a given player needs better than a policy document does, and you would be trusted to act on it.

You are also building the VIP function rather than inheriting it: how we identify VIPs, how we look after them, and what the programme actually is.

  • Define how we identify and tier VIP players.
  • Design the VIP programme, rewards and personal touchpoints.
  • Act on your own judgement, not a policy document.
Apply for this role

We are a small team, so people cover ground outside their title. We think of that as range rather than chaos, and we have an answer for what happens as we grow. Don't see your exact role? Write to us anyway.

Apply

One email. A real reply.

Send a few lines about yourself and what you'd want to own here. No portal, no forms, no six-week silence.